OUR MISSION

Empowering Businesses to Thrive

Much of the managed services provider (MSP) industry is built to scale the number of clients it can support. We are built to scale the level of value we can deliver. At Riddle Technology Solutions, our clients expect and experience better. Rather than take on a diverse collage of businesses and force a standard package, we strategically partner with our organizations to understand their operations and customize technology solutions for their unique needs. We deliver proactive, no-nonsense IT service and security, with a commitment to precision and powerful partnerships. Not because we can, but because our clients should get that level of service.  We aim to take on total ownership of the performance of client networks - our work behind the scenes helps them shine on the stage. Your business is essential  - let us power your progress.

Our Origin Story

Zach Riddle started working on computers when he was just ten years old, primarily for friends and family. At fifteen, Zach realized his computer work had grown to the point where he needed business cards, a set rate, and a professional approach. One year later, he decided his business would not be a “computer shop” but a technology company. This evolution centered around Zach's vision of providing technology solutions above and beyond client expectations through objective consulting and innovative problem solving. Today, Riddle Technology Solutions delivers enterprise-level technology solutions to organizations across the Americas and Europe, grounded in exceptional customer service and tailored support.

Our Team

Driving Change. Our technologists are creative solution architects. We revolutionize service, focusing on the client experience as well as the technical details. Meet the systems guardians, the clarity craftsmen, the unseen architects behind Riddle Technology Solutions.

OUR PROCESS

A Process for Efficient Solutions & Optimal Results

Our business is built on earning and keeping the trust of great client organizations. We continue to earn their trust with the Riddle Technology service process. Our process is proactive, analytical, collaborative, and thorough.

Understand Our Defining Approach