Last updated: 07/23/2024
Summary
This policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
Our policy covers
– Why we value your privacy
– How we collect information
– What information we hold
– Where we store your information
– What we use your information for
– Who has access to information about you
– The steps we take to keep your information private
– How to complain
– Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your inquiry.
We don’t use cookies or scripts which were designed to track the websites you visit. We don’t use native social media ‘like’ or ‘sharing’ buttons which build profiles of your internet activity.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What information we store
When you contact us by email or through our website, we store your name and email address, plus your phone number, and the company you work for, if you’ve given them to us.
Where we store your information
If you contact us via any of the forms on our website, we store your information with Cognito Forms , our form software provider.
How we use your information
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact us by email at operations@rts-sav.com.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.